This interactive training explores how emotional intelligence can elevate leadership effectiveness in workforce settings. Participants will gain practical strategies to strengthen self-awareness, manage emotional responses, and improve interpersonal communication. The session also focuses on applying emotional intelligence to real-world scenarios, including supporting adult learners, handling difficult conversations, and creating inclusive, supportive environments.
After attending this training, you will be able to:
Describe personal and social competence and how they contribute to emotional intelligence
Practice identifying emotions, needs, and action steps to enhance connection
Explain how emotional intelligence impacts feedback conversations
Describe the role that emotional intelligence plays in effective change leadership.
Facilitator: Wally Smith
Cost: $50 members / $60 non-members
*To access the member price, you must log in to your CJC account when registering.
Date: May 19, 2026
Time: 2:00 PM - 4:00PM CT
Location: Zoom (Virtual)