All Upcoming Trainings & Events
Conflict Resolution: Creating & Sustaining Inclusive Workplaces
Strong workplace relationships are built through communication, empathy, and the ability to navigate difficult conversations with care. This interactive workshop will explore practical conflict resolution strategies that help foster more inclusive, respectful, and collaborative workplace environments. Through guided discussion and real-world scenarios, attendees will leave with tools to address conflict constructively and contribute to healthier workplace culture.
After attending this training, participants will be able to:
Expand their emotional vocabulary to better identify and communicate feelings in workplace interactions.
Practice listening to understand through active listening and perspective-taking exercises
Build confidence in giving and receiving feedback about the impact of behaviors or comments in a constructive and inclusive way.
Facilitator: Yezenia Sandoval, CJC Training & Development Program Manager
Cost: $50 members / $60 non-members
*To access the member price, you must log in to your CJC account when registering.
Location: Zoom (Virtual)
Amplifying Leadership Through Emotional Intelligence Virtual Training
This interactive training explores how emotional intelligence can elevate leadership effectiveness in workforce settings. Participants will gain practical strategies to strengthen self-awareness, manage emotional responses, and improve interpersonal communication. The session also focuses on applying emotional intelligence to real-world scenarios, including supporting adult learners, handling difficult conversations, and creating inclusive, supportive environments.
IDHS - Self Care and Boundaries for Providers Virtual Training
This session is designed to equip frontline workers with essential tools for emotional support and personal growth within their organizations. Participants will explore practical strategies to enhance self-care, strengthen resilience, and maintain well-being in the workplace. The session also offers a collaborative space for peer-to-peer learning, where participants can troubleshoot challenges, share experiences, and build connections across the provider community. Together, we’ll explore new opportunities for personal and professional growth in a supportive, solutions-focused environment.
IDHS - Trauma and Resilience Virtual Training
This training will provide a general overview of trauma and the impact it has on individuals, providers, and individual-provider relationships. With a strong understanding of trauma and what impacts resilience, you'll be better equipped to support clients with trauma, establish resilience, and create a well-being environment. You'll also consider how your own and others’ trauma impacts your work and your daily life and identify ways you can support your own resilience and self-care.
After this training, you will be able to:
Define trauma and list potential traumatic events for adults and children
Understand the science that clarifies trauma and resilience.
Explore the use of resilience as a strategy to mitigate trauma.
Facilitator: Chicago Growth Mindset
Location: Zoom (link will be sent 24 hours prior - please be sure to spell your information correctly when registering)
IDHS - ISETS Interactive Demo: Part 1 Webinar
Join us for an interactive webinar in the ISETS system. All participants will receive a log-in to the ISETS Test System and will have the opportunity to practice data entry and maintenance during the training.
Unlock Career Success: The Career Planning Process
This interactive virtual workshop will guide participants through meaningful self-reflection and practical career planning strategies. Through engaging activities, you’ll gain strategies to help your clients map out their career path, identify their strengths, and set achievable long-term goals.
We’ll also tackle common barriers, such as scarcity mindset and immediate job pressures, while introducing coaching techniques that build motivation and clarity. Whether your client is just starting out or looking to reset their direction, this session will equip you with the tools and mindset to support them in taking ownership of their career journey.
IDHS - TANF 101: TANF for New Providers Webinar
After attending this training, you will be able to:
Understand the connection between federal policies and state/county administration of TANF Employment and Training
Understand the distinctions between SNAP Employment and Training, Earn Fare, and TANF Employment and Training
Gain a better understanding of TANF Employment and Training terminology, policies and typical activities
Know where to find more information about IDHS Workforce Development Programs
IDHS - Community of Practice Meeting #3
This session offers a dedicated space for frontline SNAP/TANF E&T providers to pause, reflect, and celebrate their impact. Through stories, shared insights, and peer-to-peer engagement, participants will recognize their contributions to workforce development across Illinois. The session will spotlight successes, explore the experiences of those delivering critical services, and offer tools to sustain momentum and promote well-being in the months ahead. By the end, providers will leave reconnected to their purpose, their peers, and the power of their collective work.
AI in Action: Practical Tools for Workforce Development
Are you ready to harness the power of AI in workforce development? This 90-minute webinar will explore how AI can optimize processes, enhance decision-making, and create personalized solutions for job seekers. Through live demonstrations, guided practice sessions, and insights into ethical practices, you’ll gain practical tools and strategies to integrate AI effectively into your work. Train yourself, your LLM, your team and your clients for inclusivity, equity, and anti-racism — with actionable guardrails, inclusive prompting techniques, and a framework for systemic change.
Make sure to sign up for a Perplexity account (www.perplexity.ai), as we will be doing a live demo of the tool!
After this training, participants will be able to:
Identify and utilize AI tools that align with workforce development needs.
Develop personalized AI implementation plans to address real-world challenges.
Incorporate ethical and responsible AI practices into daily operations.
Explore local and global resources to advance their AI proficiency.
Facilitator: Matt Cardoni
Cost: $40 members / $50 non-members
*To access the member price, you must log in to your CJC account when registering.
Date: April 21, 2026
Time: 1:00 PM - 3:00PM CST
Location: Zoom (Virtual)
Designing with Dignity: Crafting Workforce Solutions in a Changing World Using Evidence-Based Practices
In a time when equity work is under intense scrutiny and workforce development organizations are facing new challenges, how do we build programs that truly serve ALL job seekers?
This session is for those ready to lead with intention by designing workforce services that are rooted in equity, empathy, and designed around evidence-based research. Whether you are leading programs, training staff, or shaping policy, this training will set you up for success!
After attending this training, you will be able to:
Understand the vision of anti-racist program design as outlined by the Anti-Racist Framework
Reflect on current program design practices
Clearly define “Evidence-Based”
Recognize an Evidence-Based Program Model
Use components to design a responsive, anti-racist, equitable evidence-based program
Join us for 90-minutes in a training grounded in the CJC Anti-Racist Framework and focused on evidence-based programming solutions for impactful programs. Participants will reflect, learn, and use the tools to design equitable programs.
Facilitator: Chris Warland
Cost: $50 members / $60 non-members
*To access the member price, you must log in to your CJC account when registering.
Date: April 16, 2026
Time: 10:30 AM - 12:00PM CST
Location: Zoom (Virtual)
Cultural Competency & Cultural Humility
Build your personal awareness, reflect on your own assumptions, and examine how your behaviors impact your daily responsibilities.
Advanced Coaching Techniques
Building on the foundation of Strengths-Based Coaching, this course focuses on deepening the skills and techniques coaches utilize with job seekers to achieve long-term goals.
Employer Engagement (Virtual Training)
Building on the foundation of Strengths-Based Coaching, this course focuses on deepening the skills and techniques coaches utilize with job seekers to achieve long-term goals.
Self Care and Boundaries at Work (Virtual Training)
This session is designed to equip frontline workers with essential tools for emotional support and personal growth within their organizations. Participants will explore practical strategies to enhance self-care, strengthen resilience, and maintain well-being in the workplace. The session also offers a collaborative space for peer-to-peer learning, where participants can troubleshoot challenges, share experiences, and build connections across the provider community. Together, we’ll explore new opportunities for personal and professional growth in a supportive, solutions-focused environment.
Trauma Informed Care In-Person Training
Trauma Informed Care In-Person Training
Date: Tuesday December 9th, 2025
Time: 9:30am to 12:30pm central time
Facilitator: CJC Staff
Price: $120 Member / $160 Non-Member
Location: Chicago Jobs Council Office 29 E Madison Street Ste 1700, Chicago, IL 60602
IDHS - ISETS Interactive Demo: Part 1 Webinar
Join us for an interactive webinar in the ISETS system. All participants will receive a log-in to the ISETS Test System and will have the opportunity to practice data entry and maintenance during the training.
The Role of Boards in Nonprofit Success
An introduction to the role that a board of directors plays in non-profit organizations.
IDHS - Therapeutic Crisis Intervention Basics for Providers Virtual Training
This virtual session offers a practical introduction to the core principles of Therapeutic Crisis Intervention (TCI), designed specifically for IDHS providers. Participants will learn how to recognize early signs of crisis, use supportive communication techniques, and respond in ways that reduce stress and promote safety. The lesson focuses on real world scenarios and tools to help staff prevent and de-escalate challenging situations, while building positive relationships with the individuals they serve. No prior TCI training required, just a willingness to learn and engage.
IDHS SNAP 101: SNAP Basics for New Providers Webinar
This webinar will provide an overview of the Supplemental Nutrition Assistance Program, also known as SNAP, for anyone who works with SNAP Employment and Training programs. If you are new to working with SNAP E&T, this training will help you better understand important policies for SNAP and SNAP E&T programs.
IDHS - Advanced Cultural Competency: Understanding Dominant Culture Virtual Training
Through a combination of reflective exercises, practical strategies, and interactive discussions, attendees will learn to differentiate between bias, discrimination, and oppression, while gaining insight into their own experiences in delivering equitable care. The course will also focus on emotion regulation techniques for managing common activating events and encourage participants to make a personal commitment to continued learning and behavior change, fostering a more inclusive and equitable service environment.
Advanced Coaching Techniques
Building on the foundation of Strengths-Based Coaching, this course focuses on deepening the skills and techniques coaches utilize with job seekers to achieve long-term goals.
IDHS - TANF 101: TANF Basics for New Providers Webinar
After attending this training, you will be able to:
Understand the connection between federal policies and state/county administration of TANF Employment and Training
Understand the distinctions between SNAP Employment and Training, Earn Fare, and TANF Employment and Training
Gain a better understanding of TANF Employment and Training terminology, policies and typical activities
Know where to find more information about IDHS Workforce Development Programs
IDHS - Burnout and Compassion Fatigue Virtual Training
Attendees will be equipped with practical strategies for preventing and intervening in burnout. The course will also provide essential tools to promote resilience, enabling individuals and organizations to maintain long-term well-being in high-stress environments. Ideal for professionals in caregiving and high-demand roles, this training fosters a supportive and sustainable approach to mental health.
Career Coaching
This introduction to Career Coaching course focuses on basic skills and tools to engage participants in coaching.
IDHS - Self Care and Boundaries for Providers Virtual Training
This session is designed to equip frontline workers with essential tools for emotional support and personal growth within their organizations. Participants will explore practical strategies to enhance self-care, strengthen resilience, and maintain well-being in the workplace. The session also offers a collaborative space for peer-to-peer learning, where participants can troubleshoot challenges, share experiences, and build connections across the provider community. Together, we’ll explore new opportunities for personal and professional growth in a supportive, solutions-focused environment.
IDHS - ISETS Interactive Demo: Part 3 Webinar
In this session, you'll learn to navigate ISETS for job retention, including how to enter job placement information, retention services, and monthly reports. You'll also discover where to find further assistance and resources when needed.
IDHS - Strengths Based Goal Setting Virtual Training
This training will help you apply a coaching approach to set collaborative, meaningful goals with job seekers, prepare for potential setbacks, and utilize new tools throughout the goal-setting process for better outcomes.
IDHS - Fostering Growth Mindsets: Feedback Practices for Work-Based Programs
Participants will learn how to confidently deliver constructive feedback using the Situation, Behavior, Impact (SBI) model, ensuring that feedback is both effective and actionable.
IDHS - Artificial Intelligence for Clients Virtual Training Part 1 Virtual Training
Stay ahead of the curve by integrating generative AI into your work. This practical, hands-on course is designed for IDHS providers who want to explore how tools like ChatGPT and Perplexity can support clients more effectively.
IDHS - Trauma and Resilience Virtual Training
This training will provide a general overview of trauma and the impact it has on individuals, providers, and individual-provider relationships. With a strong understanding of trauma and what impacts resilience, you'll be better equipped to support clients with trauma, establish resilience, and create a well-being environment. You'll also consider how your own and others’ trauma impacts your work and your daily life and identify ways you can support your own resilience and self-care.
After this training, you will be able to:
Define trauma and list potential traumatic events for adults and children
Understand the science that clarifies trauma and resilience.
Explore the use of resilience as a strategy to mitigate trauma.
Facilitator: Chicago Growth Mindset
Location: Zoom (link will be sent 24 hours prior - please be sure to spell your information correctly when registering)
Workforce Convo: CEJA in Action
This month’s Workforce Convo will spotlight CJC’s work alongside CEJA grantees and the lessons emerging from our CEJA Table. Join us as we explore how community organizations are connecting residents to training and clean energy opportunities, and what this means for our broader workforce ecosystem.
IDHS - ISETS Interactive Demo: Part 2 Webinar
Join us for an interactive webinar in the ISETS system Part 2 of 3. All participants will receive a log-in to the ISETS Test System and will have the opportunity to practice data entry and maintenance during the training.
After this training, you will be able to:
Support customers by learning to navigate ISETS as they progress through training
Practice enrolling customers, completing the Needs Assessment, creating and updating employment plans, tracking activities and customer progress
Know where to go if you have questions and need more assistance
Facilitator: Kate Gannon
Location: Zoom (link will be sent 24 hours prior - please be sure to spell your information correctly when registering)
This is a training webinar 2 of 3. Register for the following to complete an ISETS webinar training series.

