This digital skills course is designed for workforce professionals looking to enhance their proficiency with commonly used tools such as Microsoft Word, Google Docs, Excel, Adobe Acrobat, and Zoom. Participants will learn to create professional, ATS-friendly documents; manage and secure digital files; analyze data efficiently; and effectively communicate with clients in virtual settings. The course also integrates coaching strategies to assess and support clients’ digital literacy, ensuring inclusive and accessible services.

After attending this training, you will be able to: 

• Confidently use key digital tools to create, manage, and share professional documents.

• Support effective virtual communication and collaboration while maintaining privacy and accessibility.

• Assess and coach clients in digital literacy to enhance engagement and promote ongoing learning.

Facilitator: Shterna Goldbloom

Location:  Zoom (link will be sent 24 hours prior - please be sure to spell your information correctly when registering)